3 Essentials for SIP Phone Setup in Your Business (And How MAX ICT Makes It Easy)

Admin ICTRC
Jun 6
3 min read

Updated: Jun 19

Setting Up your SIP Phone is now more simple with MAX ICT Malaysia.

If you’re a business in Malaysia looking to upgrade your communication system, SIP phones (Session Initiation Protocol) offer a reliable and cost-effective solution. Whether you're starting fresh or replacing outdated systems, setting up a SIP phone system can seem complex — but it doesn’t have to be.

In this guide, we’ll cover the three key things every business needs to set up SIP phones, followed by how MAX ICT Malaysia’s SIP phone seasonal packages simplify the entire process.

1. SIP-Compatible Business Phones

The foundation of any SIP phone setup is the hardware — and not all desk phones are created equal. You’ll need SIP-enabled phones that support VoIP (Voice over Internet Protocol) calling.

These phones connect via your office network (Ethernet) and come with advanced business features like:

HD audio quality
Call forwarding and transfer
Voicemail access
Built-in directories

If you're building a VoIP phone system for business, investing in reliable, SIP-compatible desk phones is essential for clear and consistent communication.

2. A VoIP PBX System (IP Phone Server)

A SIP phone alone isn’t enough — you need a central system to manage calls, extensions, voicemails, and call routing. This is where an IP PBX system comes in.

A VoIP PBX acts as the heart of your phone network, enabling:

Internal extension dialing
Multi-line call handling
Call routing and auto-attendants
Remote work and mobile extension support

For SMEs in Malaysia, an on-premise PBX like the Grandstream UCM6302A is an excellent choice, offering both functionality and control.

3. Proper Network Setup & Technical Support

Even the best SIP phones and PBX systems won’t work without a reliable network. Key components for a successful VoIP setup in Malaysia include:

Power over Ethernet (PoE) switches for simplified cabling
Sufficient internet bandwidth and LAN ports
Professional configuration to avoid downtime and call issues

Ongoing support is just as important. You’ll want experts who can handle updates, provisioning, and troubleshooting to keep your system running smoothly.

How MAX ICT's SIP Phone Packages Simplify Setup

Instead of sourcing everything separately, MAX ICT offers complete SIP phone packages tailored for businesses of all sizes — with everything you need bundled into one price.

✅ Package 1 – RM1,300

1x M8 Alcatel Lucent SIP Deskphone
1x AH 22M II headset
1 Year of Setup, Configuration & Maintenance
Perfect for solo professionals or small offices.

✅ Package 2 – RM3,800

5x H2P Alcatel Lucent Deskphones
1x M3 Premium Deskphone
1x Grandstream UCM6302A IP PBX
1 Year of Full Setup & Maintenance.
Ideal for growing teams or SMEs needing scalability.

✅ Package 3 – RM3,500

5x H2P Alcatel Lucent Deskphones
1x Grandstream UCM6302A PBX
1x 5-Port PoE Switch (SG1005P)
1 Year of Setup, Configuration & Maintenance.
Great for new office setups needing clean, efficient cabling.

Each package includes full VoIP system setup and support, removing the stress of configuration, compatibility, and installation. With MAX ICT, you get a plug-and-play SIP phone solution — without the premium price tag.